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Last updated: September 23, 2026

Notice of Nondiscrimination

Renovo Orthopedic & Spine complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex [counsel to confirm any parenthetical definition of sex]. Renovo does not exclude people or treat them differently because of these characteristics.

Free Help for People With Disabilities

Renovo provides free, appropriate aids and services to people with disabilities so they can communicate effectively with us and take part in their care, such as:

  • Qualified sign language interpreters.
  • Written information in other formats, including large print, audio, accessible electronic formats, and other formats.
  • Reasonable modifications to our policies, practices, and procedures.

Free Language Services

Renovo provides free language assistance services to people whose primary language is not English, such as:

  • Qualified interpreters.
  • Information written in other languages.

If you need any of these services, please call (440) 96-ORTHO (67846) or ask any member of our staff.

How to File a Grievance

If you believe that Renovo has failed to provide these services or has discriminated against you in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance here:

Coordinator: Renovo Orthopedic & Spine
Phone: (440) 96-ORTHO (67846)
Email: PatientFollowUp@RenovoOrthoSpine.com

You can file a grievance in person, by mail, or by email. If you need help filing a grievance, our Section 1557 Coordinator is available to help you. We will respond to your grievance in writing within [number] days. We will not retaliate against you for filing a grievance.

Filing a Complaint With the Federal Government

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

  • Online: ocrportal.hhs.gov/ocr/portal/lobby.jsf
  • By mail: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201
  • By phone: 1-800-368-1019 (TDD: 1-800-537-7697)

Complaint forms are available at hhs.gov/ocr/complaints.